ServiceNow Lookup

Patrick Peachock

2018-02-20

This is sooooooooooooooooooooooooooooooooooooooooooooooo much better than the global search

Yusiel Leyva

2016-12-05

Would love to have this extension without the extra tab left behind. other than that, its great

Tom Harren

2016-07-01

This extension is clean and simple, but has a few small quirks. It leaves a new tab behind and it sometimes gets the INCs mixed up when you search them.

A workaround to all of this is to add a custom search engine to chrome rather than using this extension. It will even pull up INC numbers automatically as well!

To do this:
1)Right-click on the searchbox and click "Edit Search Engines..."
2)Scroll down until you see the three boxes for text entry.
3) Put "Service Now" in the "Add a new search engine box".
5) Add your favorite keyword, such as "sn" that can be used to search things fast.
6) Add the search page from the service now site you use. To do this, search something in Service Now like you normally would, and then keep that paste that URL in the 3rd box.
7) Edit that search URL adding a %s where you search term was. For example, if you had searched "chrome" is service now, put "%s" there and leave the rest of the URL alone.

Now you have a fast search without any extensions and without the extra tab left behind bug!!

Michael Flowers

2016-03-25

This is an incredible time-saving utility. Thank you for developing this and publishing it. Just shared it with all our techs and I'm sure they'll love it as much as I do already. Nice work!

Dominique Ménard

2016-02-10

Pretty sweet, does what it says just type an and anything after it will search for it