ServiceNow Alert
Overview
ServiceNow Alert is a Chrome extension developed by ueneslucio.
According to the data from Chrome web store, current version of ServiceNow Alert is 1.1.19, updated on 2016-07-13.
224 users have installed this extension.
6 users have rated this extension with an average rating of .
This extension helps us to manage ServiceNow
ServiceNow Alert show how many unaccepted tickets the user has in his queues in ServiceNow Application.
If your queue has more tickets than before it will show a notification with the information of the newest one.
HOW TO USE
- Login in ServiceNow;
- Install ServiceNow Alert;
- Set the root URL of your ServiceNow (default value https://aomev.service-now.com) in options.
If you wish you can follow just one group of yours.
If you have any search result of ServiceNow page which you'd like to follow too, just go to Options and paste the URL you'd like to follow and save.
It will show how many tickets you have unaccepted in your queues in the extension icon.
If the queue has 2 unaccepted tickets and it has now 4, the notification will show the newest ticket that arrived.
Every minute it will check updates.
Version 1.1.18
- Add option to follow user's workflow.
- Change images for differentiate severity 1,2,3,4.
Version 1.1.19
- Following Workflow correction.
ServiceNow Alert Alternatives
Latest Reviews
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garcia_t22
2021-07-06
Thanks for the effort, good features, it makes our support periods easier. |
Tim Gillespie
2016-09-27
Like what I see.. |
Jordi Nadal
2016-08-30
It allows having track of unaccepted tickets and tickets with pending workflow assigned to your group. |
Vignesh Mohan
2016-03-28
Much appreciated effort dude, would really be useful if you can let me know how the ticket alert happens, what is the "X" mark in the icon |
garcia_t22
2021-07-06
Thanks for the effort, good features, it makes our support periods easier. |