ServiceNow Lookup

Productivity

Version: 1.8

Last Update: 2014-10-31

Overview

ServiceNow Lookup is a Chrome extension developed by DM Productions. According to the data from Chrome web store, current version of ServiceNow Lookup is 1.8, updated on 2014-10-31.
2,000+ users have installed this extension. 18 users have rated this extension with an average rating of .

Add Service-Now Functionality to Chrome for Service-Now.

Allows for the quick access to Service-Now tickets through a quick reference on the Address Bar (Typing 'sn' on the Address Bar followed by a space) or through a context menu when selecting text on a site.

This allows you to get into a RFC, INC or other ticket quickly without having to manually navigate through your Service-Now site.

Recognized Ticket Prefixes:
* RFC - Change Request
* INC - Incident
* CTASK - Change Task
* REQ - SC Request
* TASK - SC Task
* RITM - SC Request Item
* KB - Knowledge Base Item
* PRB - Problem

Anything that does not match one of these prefixes will automatically be placed into the Service-Now text search interface to try and find any matches.

Once you have installed this application you will need to configure your Service-Now hostname for accessing your interface. (EG company.service-now.com) This can be configured under 'Extensions' by clicking the 'Options' button for the Service-Now Lookup Extension.

Rating

18 ratings

Total Installs

2,000+

Information

Last Update

2014-10-31

Current Version

1.8

Size

17.07KiB

Author

DM Productions

Website

None

Category

Productivity

ServiceNow Lookup Alternatives

Name	Category	Rating Count	Installs
SN Search	Accessibility	(5)	182
ServiceNow Helper	Productivity	(0)	100
ServiceNow tool belt	Developer Tools	(2)	662
ServiceNow Alert	Productivity	(6)	224
Enhancer for ServiceNow	Productivity	(0)	72
ServiceNow Quickfind	Developer Tools	(2)	43
ServiceNow Glances	Productivity	(2)	87
BU ServiceNow	Productivity	(1)	14
Service-Now AutoFrames	Productivity	(1)	68
Field Calculator for ServiceNow	Productivity	(3)	22
SN Instances manager	Search Tools	(2)	57
ServiceNow Switch Instance	Developer Tools	(2)	337
SwissNow - ServiceNOW toolbox	Developer Tools	(14)	2,000+
SwissNow (On Premise) - ServiceNOW toolbox	Developer Tools	(1)	99
ServiceMeow	Search Tools	(1)	95
SN Utils - Tools for ServiceNow	Developer Tools	(105)	60,000+
Get Latest ServiceNow Docs Page Version	Developer Tools	(0)	66
SnowMAN	Productivity	(21)	86
ServiceNow DevTools	Developer Tools	(2)	107
SN Utils OnPrem	Developer Tools	(8)	3,000+
Secret Server Clipboard Utility	Productivity	(21)	100,000+
ScribeMonster	Productivity	(1)	341
ServiceNow RPA Chrome Extension	Productivity	(1)	776
SNow Vim	Productivity	(3)	42

Latest Reviews


Patrick Peachock 2018-02-20 This is sooooooooooooooooooooooooooooooooooooooooooooooo much better than the global search
Shawn Noble 2017-02-17 it does a greatjob.
Yusiel Leyva 2016-12-05 Would love to have this extension without the extra tab left behind. other than that, its great
Christopher Feyrer 2016-11-29 Much quicker than built in text.
Tom Harren 2016-07-01 This extension is clean and simple, but has a few small quirks. It leaves a new tab behind and it sometimes gets the INCs mixed up when you search them. A workaround to all of this is to add a custom search engine to chrome rather than using this extension. It will even pull up INC numbers automatically as well! To do this: 1)Right-click on the searchbox and click "Edit Search Engines..." 2)Scroll down until you see the three boxes for text entry. 3) Put "Service Now" in the "Add a new search engine box". 5) Add your favorite keyword, such as "sn" that can be used to search things fast. 6) Add the search page from the service now site you use. To do this, search something in Service Now like you normally would, and then keep that paste that URL in the 3rd box. 7) Edit that search URL adding a %s where you search term was. For example, if you had searched "chrome" is service now, put "%s" there and leave the rest of the URL alone. Now you have a fast search without any extensions and without the extra tab left behind bug!!