VonageConnect for Zoho CRM VonageConnect for Zoho CRM

Productivity
Version: 2022.614.1510.1
Last Update: 2022-07-05

Overview

VonageConnect for Zoho CRM is a Chrome extension developed by Vonage Business. According to the data from Chrome web store, current version of VonageConnect for Zoho CRM is 2022.614.1510.1, updated on 2022-07-05.
5,000+ users have installed this extension. 9 users have rated this extension with an average rating of .

A cloud-based solution for Zoho® users whose hosted VOIP provider supports the integration with VonageConnect.

Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your VoIP service provider.

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Features Include:
Click-to-Call - Click-to-call any phone number appearing in your Zoho CRM through your Vonage Business phone system, thus eliminating misdialed calls. The app also ties the call record to the corresponding contact or lead in Zoho.

Incoming/Outbound Screen Pops - Incoming screen pops let you know who’s calling and provides account detail from Zoho.

Quick Add Contacts - Create Contacts quickly while on the call with new customers.

Call Note Taking - Note taking for inbound/outbound calls are captured in call Activities.

Quick Add Next Action - From the screen pop, add the next task or appointment, so you’ll never be scrambling for a post it note again.

Call Time Reporting - Use call time and durations, to analyze data from individual customers or customer segments.

For more information:
https://businesssupport.vonage.com/articles/Answer/gUnify-Zoho-Connector

Rating

9 ratings

Total Installs

5,000+

Information

Last Update

2022-07-05

Current Version

2022.614.1510.1

Size

1.31MiB

Author

Vonage Business

Website

None

Category

Productivity

Latest Reviews

See More

avatar Nilofar Saleem
2022-04-13

Not working after the new update

avatar Ivory
2022-02-10

It was ok when it worked. Logged everything but the latest update is not working and I find support sending me in circles. I had to create work arounds for me and my team because it was taking too long to resolve.

avatar Alex Neal
2020-09-23

The Confirmation Code is received from Vonage, for each extension. It's emailed to the Vonage User - so it would be sent to the sales rep's email you have assigned to the Vonage extension. I've done it for all my users and the click-to-call really is a huge boost. Be sure to have a spreadsheet with all Vonage extensions/users/confirmation codes, so if it ever becomes disconnected, disconnect telephony, reconnect, paste the code, and your good to go! Hope this helps!

avatar Jason Roman
2020-03-13

We're continuing to have company-wide issues getting this to work with no response/resolution. The confirmation codes are invalid. We've got 200+ users trying to utilize this and it's killing productivity.

avatar A Google User
2019-03-27

confirmation code not received from zoho.