FortiVoice Click-to-dial FortiVoice Click-to-dial

Productivity
Version: 1.0.10
Last Update: 2023-02-11

Overview

FortiVoice Click-to-dial is a Chrome extension developed by FortiVoice. According to the data from Chrome web store, current version of FortiVoice Click-to-dial is 1.0.10, updated on 2023-02-11.
315 users have installed this extension. 7 users have rated this extension with an average rating of .

Initiate calls with FortiVoice from Chrome.

FortiVoice Click-to-dial works with in conjunction with your FortiVoice Enterprise phone system to allow you select a phone number from a website and automatically call the party using your phone system extension.

Rating

7 ratings

Total Installs

315

Information

Last Update

2023-02-11

Current Version

1.0.10

Size

81.79KiB

Author

FortiVoice

Website

None

Category

Productivity

Latest Reviews

See More

avatar Brett Sutherland
2022-02-04

Judging by the number of users (330 as of this writing):

1. People aren't able to get it to work
2. There is no active development given how few it would impact.

For my personal experience, I pay for support for the FV-100e and can't get it to work. There is a connection problem. It should be a simple fix. It doesn't work. I reload it occasionally to see if anyone has cared enough about the users to make it work. Perhaps one day....

avatar Logan Harman
2020-09-08

It just doesn't work. Fully updated FVE, extension is authenticated. I can verify by using the built in dialer.

Clicking a phone number on a page however doesn't give an error, it just doesn't do anything. Formatting is correct, dial plan is correct, extension recognizes that the number I'm clicking is a phone number, however n o t h i n g happens.

Having installed around 18 FVE's, one deployment being a central/survivability with 10 locations, I have to say every one has had at least a few issues requiring support. Don't expect the FVE solution to be anything like Fortinet's FortiGate solutions. They just don't support it enough.

It's very frustrating to have a phone system with this many broken features.

avatar Daxter Granlin
2020-03-28

This extension works good. Need to ensure your FortiVoice system is up to date and running firmware 6.0 or newer as this is a requirement. Even works in a terminal server environment and dials my remote phone that I am hot desked into. Recognized phone numbers in various number formats including numbers that include parenthesis. Being able to paste a number into the dial-pad and recognition of extensions would make this plugin great.

avatar Guy Roy
2020-02-19

Useless peace of software. Not surprised since it comes from Fortinet.
The extension does not want to connect even if i do have the correct credentials.

avatar Dan Tobler
2019-02-05

If I could get this to work, it would change my life for the better. Unfortunately I have put in all the settings associated with our Fortivoice server and my User information and it will not connect. Not to mention there is no support or anyone I can call to try and troubleshoot. One guy in my office got it installed and configured, however he can't get his phone to dial correctly because our company requires a "9" for outbound calls and no one can figure out how to pre-pend the 9 before the number found on the website.